Privacy Policy
Last Updated: August 15, 2025
Introduction
WebScore360 ("we," "our," or "us") complies with:
- Canada: PIPEDA, Quebec Law 25
- United States: CCPA/CPRA, TCPA, CTIA Guidelines, State Laws (VCDPA, CPA, etc.)
- European Union: GDPR
By using our services, you consent to this policy. Discontinue use if you disagree.
Email Communication Policy
Consent Disclosure
By providing your email address (e.g., through web forms, checkout, or related interactions), you consent to receive account-related and service communications from WebScore360 via email. WebScore360 will only contact you via SMS, text message, or telephone call in the event that you have voluntarily provided your phone number for such communications, including but not limited to submission through SMS/text/phone interactions, responses to advertisements (e.g., Meta ads), or when expressly requested and provided by you through email correspondence.
"By submitting, you agree to receive account and service-related emails from WebScore360. Message frequency may vary. Consent is not a condition of purchase. You may unsubscribe at any time using the link in our emails."
Key Features
- Email Frequency: Disclosed upfront ("may vary" for variable messaging)
- Opt-Out: Unsubscribe link in every email – processed within 5 minutes
- No Pre-Checked Boxes: Consent requires affirmative action
- Separate from Privacy Policy: This disclosure appears at point of collection
Email Data Practices
- Retention: Email addresses and consent records stored for 5 years
- Third Parties: Email providers (e.g., Mailchimp, Twilio SendGrid) bound by strict confidentiality
General Data Collection & Use
Information We Collect
| Category | Examples | Legal Basis |
|---|---|---|
| Identifiers | Name, email, IP address | Consent/Contract |
| Commercial Data | Purchase history | Contract |
| Sensitive Data | Payment info, location | Consent/Legal Obligation |
| Device/Usage Data | Cookies, browser type | Legitimate Interest |
Sensitive data is collected only with explicit opt-in where required.
How We Use Data
- Provide services (contract)
- Send opt-in marketing (consent)
- Prevent fraud (legitimate interest)
- Comply with laws (legal obligation)
Cookies & Tracking
- Essential: Always on (no consent needed)
- Non-Essential: Disabled by default (GDPR). Opt-in via cookie banner
- U.S. GPC Support: Honor Global Privacy Control signals
Third-Party Sharing
We do not share your personal information with third parties except as necessary to provide our services (e.g., payment processors, email providers) and as required by law. We do not sell your personal information.
We use:
- Payment processors (Stripe, PayPal)
- Email providers (Mailchimp, Twilio SendGrid)
- Analytics (Google Analytics with anonymization)
U.S. Opt-Out:
- "Do Not Sell/Share My Info" link (website footer)
- GPC-enabled browsers automatically respected
EU Safeguards: Data transfers use SCCs or Adequacy Decisions
Your Rights
| Region | Rights |
|---|---|
| Canada | Access, correction, complaint to Privacy Commissioner |
| United States | Opt-out of sales/sharing, deletion, email opt-out (unsubscribe), nondiscrimination |
| European Union | Erasure, portability, objection, lodge complaints with a DPA |
Submit requests to privacy@webscore360.com (respond within 30 days)
Policy Updates
- Notify users 30 days before material changes (GDPR/CCPA)
- Email users receive updated opt-out instructions with messages
Contact Us
- Privacy Officer (Canada): Meghan Robinson (Meghan.robinson@webscore360.com)
- DPO (EU): Meghan Robinson (Meghan.robinson@webscore360.com)
- U.S. Requests: privacy@webscore360.com or 1-888-455-1551